Here you'll discover how Nobi can automatically close an open escalation following escalation confirmation.
4 min read
What
Automatic escalation closure: If during an open escalation, after five minutes, no one is detected on the floor, Nobi will automatically close the escalation. This reduces unnecessary follow-up when a resident has already been helped.
Why
This feature give care staff more time to focus on helping residents instead of closing escalations.
Automatic Escalation Closure
If an open escalation has been confirmed by pressing '1,' Nobi will automatically close an open escalation if it detects that no one is no longer lying or sitting on the floor during a 5-minute window.
This means that if a resident has already been helped but care staff haven’t closed the fall in the Nobi application yet, they no longer need to.
Still have questions? Contact Nobi Support.