In this article, you will discover what monitoring events are, how they work, and how they can be communicated.
What
Monitoring events give you extra insight into important resident activities. They allow you to monitor specific situations and decide how Nobi should respond.
Monitoring events require Smart monitoring to be active. If Smart monitoring is turned off, monitoring events will not function. Activate Smart monitoring first before configuring events. To learn how to set Smart monitoring, read our guide here.
Nobi can monitor five triggers:
Resident sitting on the edge of the bed
Resident out of bed
Resident in bed
Resident out of room
Resident in bathroom
For the in bathroom trigger, a Nobita must be installed in the bathroom. For the out of room trigger, an alert is sent when a resident leaves the housing unit. This requires the housing unit to have full coverage with Nobi lights.
In multi-person and Jack & Jill housing units, only the resident in bathroom trigger is available.
To learn how to set Monitoring events, visit our guide here.
You can also have an overview of a resident's set monitoring events via the Resident Insights.
Why
Not every moment carries the same risk. For some residents, getting out of bed at night is critical. For others, spending too long in the bathroom may require attention.
Correctly configured Monitoring events allow you to:
Focus on what situations residents may be at risk
Adjust follow-up actions per situation
Respond quickly when needed
Detect patterns over time
You remain in control of how and when you are notified. Nobi supports you with relevant information from these monitoring events, helping you prioritize your time, avoid unnecessary interruptions, and act with confidence when attention is truly needed.
Notification types
When you configure a monitoring event, you decide how, or if, Nobi should alert you.
You can choose one or more actions.
Dashboard alert
Show on dashboard
Displays a visual alert on the dashboard
Plays a customizable sound if dashboard sound is enabled
Selecting Show on dashboard will display the event on all dashboards currently signed in to the web application as a white resident card with a yellow boarder. This helps teams working centrally to respond quickly.
For more on how monitoring events appear on the desktop, visit our guide on navigating the dashboard on the web application here.
Mobile notifications
Notification
Sends a push notification to users signed in to the Nobi Mobile App (The option is currently only available on Android mobile devices.)
Shows a short description of the event
Opens the app for more details
When you press and expand the notification, you see more information about the event.
Push to foreground
Triggers a full-screen visual and sound alert
Immediately draws attention to the event
Does not appear if the user is already handling an escalation
Customizable sound alerts easily help to distinguish monitoring events from falls or resident calls
This option ensures the event is noticed without delay.
Please note: this option is only available on Android devices. For more information on how mobile notifications are displayed, visit our guide here.
Avoiding notification fatigue
For best practices, configure monitoring events at the individual resident level whenever possible.
If you activate too many monitoring events for an entire site / community or department, staff may receive frequent notifications. Over time, this can lead to notification fatigue — a situation where people become overwhelmed by repeated alerts and may start ignoring them.
By tailoring monitoring events to residents who truly need them, you:
Reduce unnecessary notifications
Keep alerts meaningful and relevant
Improve response quality
Prevent important patterns from being overlooked
Focused monitoring keeps attention sharp and supports safer care.
Passive monitoring
You can also choose not to select any action.
In that case, Nobi will still detect the trigger and log the event. However, no dashboard alert or mobile notification will be sent.
These events remain visible in the Monitoring events overview in the left menu.
Passive monitoring is ideal when you want to learn more about a resident’s patterns without receiving active alerts. It helps you observe behavior over time and make informed care decisions — quietly and efficiently.
Overview of Monitoring events
The Monitoring events overview gives you a complete list of all events — ongoing and closed.
For each event, you see:
Housing unit
Resident
Status
Trigger
Start and end time
Duration
You can filter the list by:
Department
Resident
Trigger
Status (ongoing, closed, or all)
This overview helps you see trends and make informed care decisions. It gives you the full picture, beyond single notifications.
To learn more about the Monitoring events overview, click here.
Still have questions? Contact Nobi Support.