In this guide you will learn how to check a resident's live view.
1 min task
What
Live view functionality in Nobi provides an abstract view of the resident whenever they are in their room but not in bed. This abstract view displays the resident as a stick figure so the resident’s privacy is protected. The background of these images is a still image taken from the last time the room was empty, further ensuring privacy protection.
Why
At night, live view makes it easy to ensure residents who might fall or wander are safe. If there's a fall, live view helps caregivers to see what's happening fast so they can react quickly. It's also handy for regular check-ins on residents, without disturbing them.
Conditions to view Live View
Live view is only available on Nobi lights, and not on the Nobita when Smart Monitoring has been activated. To respect the resident’s privacy, you will not be able to see anything when the resident is in bed or out of the room. When a resident is in bed, a small icon of a bed will appear to the right of the resident's housing unit number on the dashboard:
When this icon is visible, live view is unavailable.
Live view works in multi-person and Jack and Jill housing units, but these rooms use the most restrictive privacy settings by default. This means that if a resident in a shared space has stricter privacy settings, live view may not be available.
The stick figure representation of the resident is the only available view. It cannot be removed, and no actual images of the resident are available via Live View beyond this stick figure representation.
Checking the Live View
To access this live view, it needs to be activated in the resident’s privacy settings.
Not sure how to activate this feature? Read How to Enable Live View.
You can also view the status of the live view via the Resident Insights.
Detailed Steps
- On the Nobi dashboard, click on the resident whose live view you want to see.
- The live view of the resident will now open up on the right side of the screen.
- Close the live view by pressing the small x in the top right corner of the pop up window.
You will now be able to view the stick figure. If the resident is not present you will only see ‘no resident detected’ appear. If the resident is in bed you will only see ‘resident in bed’.
It is also possible to consult the Live View during an active Fall or housing unit-related call. This is not available for Wearable calls or Assistance calls. To learn more about consulting the Live View during an escalation, visit our guide here.