Here you’ll find out how Nobi can automatically close an open escalation once it has been confirmed.
4 min read
What
Automatic escalation closure: If, during an open escalation, no one is detected on the floor after five minutes, Nobi will automatically close the escalation. This helps reduce unnecessary follow-up when a resident has already received assistance.
Why
This feature allows care staff to spend more time supporting residents, rather than manually closing escalations.
Automatic Escalation Closure
If an open escalation has been confirmed by pressing ‘1’, Nobi will automatically close the escalation if it detects that no one is lying or sitting on the floor during a five-minute period.
This means that if a resident has already been assisted but care staff haven’t yet closed the fall in the Nobi application, they no longer need to do so.
Still have questions? Contact Nobi Support.