In this article, you learn what the site / community page shows and how it helps you manage your site / community-wide settings.

What

The site / community page contains all global settings for your site / community and is divided into three tabs.

Basic info shows general information about your site / community, such as name and location, including street, city, postcode, and country. You also define site / community-wide settings like measurement system, language, time zone, and the sound for new monitoring events on the dashboard.

Warnings is where you manage technical alerts. You define who receives notifications when a technical issue occurs.

Monitoring configurations shows all monitoring events set up across your site / community. You also create and manage new monitoring events here.

Why

Managing site / community settings in one place keeps your environment consistent and reliable. Global preferences, such as measurement system and time zone, are applied across the entire platform.

Setting up warnings ensures the right people are informed when technical issues occur. This supports quick action and minimises disruption.

Monitoring configurations give you control over what is tracked across your site / community. This helps you stay informed about important events and supports proactive care and follow-up.

Still have questions? Contact Nobi Support.

In this article, you learn what the residents page shows and how it helps you manage your residents.

What

The residents page shows an overview of all residents within your site / community. You see each resident’s name, avatar if added, and the linked department and housing unit.

If using a Master Data Integration, mapped residences will appear here alongside residences created in the Nobi application. 

You can filter this overview by department or by resident status, such as active or archived.

From this page, you also manage residents. You add new residents, edit existing ones, archive residents, or reactivate archived residents. You also access the Resident Insights page for more detailed information about the resident.

Why

Still have questions? Contact Nobi Support.

In this article, you learn what the departments page shows and how it helps you manage your structure.

What

The departments page shows an overview of all departments within your site / community. A department is a way to group housing units, for example by floor, ward, or care type.

You see each department’s name and how many housing units are linked to it.

You can filter this overview by status, such as active or archived.

From this page, you also manage departments. You add new departments, edit existing ones, archive departments, or reactivate archived departments.

Why

Still have questions? Contact Nobi Support.

In this article, you learn what the housing units page shows and how it helps you manage your site.

What

The housing units page shows an overview of all housing units within your site. This includes both resident rooms and shared spaces, such as common rooms.

For each unit, you see the linked department and assigned resident, if available.

You can filter this overview by department, such as independent living, or by status, such as active or archived.

From this page, you also manage housing units. You add new housing units, edit existing ones, archive units that are no longer in use, or reactivate archived units.

Why

A clear and structured overview helps you manage your care environment with confidence. You always know where residents are located and how housing units are organised across departments.

Filtering allows you to focus on the right information at the right time. This reduces search time and keeps your workflow efficient.

Managing housing units in one place ensures your setup stays accurate. This supports correct monitoring, communication, and fall detection across your site.

You can learn about the different types of housing units here.

Still have questions? Contact Nobi Support.

Discover the different room types and the consequences of those rooms.

What

In Nobi, each light is linked to a room within a housing unit. When creating a room, you must select a room type and can optionally give the room a name. When a light is added, it is added to a room.

The selected room type helps Nobi understand how the space is used. This allows Nobi to apply the correct monitoring features and interpret activity in that room more accurately.

Why

In this article, you will discover what monitoring events are, how they work, and how they can be communicated.

What

Monitoring events give you extra insight into important resident activities. They allow you to monitor specific situations and decide how Nobi should respond.

Monitoring events require Smart monitoring to be active. If Smart monitoring is turned off, monitoring events will not function. Activate Smart monitoring first before configuring events. To learn how to set Smart monitoring, read our guide here.

Nobi can monitor five triggers:

• Resident sitting on the edge of the bed

• Resident out of bed

• Resident in bed

• Resident out of room

• Resident in bathroom

For the in bathroom trigger, a Nobita must be installed in the bathroom. For the out of room trigger, an alert is sent when a resident leaves the housing unit. This requires the housing unit to have full coverage with Nobi lights.

In multi-person and Jack & Jill housing units, only the resident in bathroom trigger is available.

To learn how to set Monitoring events, visit our guide here.

You can also have an overview of a resident's set monitoring events via the Resident Insights. 

Why

Not every moment carries the same risk. For some residents, getting out of bed at night is critical. For others, spending too long in the bathroom may require attention.

Correctly configured Monitoring events allow you to:

• Focus on what situations residents may be at risk

• Adjust follow-up actions per situation

• Respond quickly when needed

• Detect patterns over time

You remain in control of how and when you are notified. Nobi supports you with relevant information from these monitoring events, helping you prioritise your time, avoid unnecessary interruptions, and act with confidence when attention is truly needed.

Notification types

When you configure a monitoring event, you decide how, or if, Nobi should alert you.

You can choose one or more actions.

Dashboard alert

Show on dashboard

• Displays a visual alert on the dashboard

• Plays a customisable sound if dashboard sound is enabled 

Selecting Show on dashboard will display the event on all dashboards currently signed in to the web application as a white resident card with a yellow boarder. This helps teams working centrally to respond quickly.

For more on how monitoring events appear on the desktop, visit our guide on navigating the dashboard on the web application here.
 

Mobile notifications

Notification

• Sends a push notification to users signed in to the Nobi Mobile App (The option is currently only available on Android mobile devices.)

• Shows a short description of the event

• Opens the app for more details

When you press and expand the notification, you see more information about the event.

Push to foreground

• Triggers a full-screen visual and sound alert

• Immediately draws attention to the event

• Does not appear if the user is already handling an escalation

• Customisable sound alerts easily help to distinguish monitoring events from falls or resident calls 

This option ensures the event is noticed without delay.

Please note: this option is only available on Android devices. For more information on how mobile notifications are displayed, visit our guide here.

Avoiding notification fatigue

For best practices, configure monitoring events at the individual resident level whenever possible.

If you activate too many monitoring events for an entire site / community or department, staff may receive frequent notifications. Over time, this can lead to notification fatigue — a situation where people become overwhelmed by repeated alerts and may start ignoring them.

By tailoring monitoring events to residents who truly need them, you:

• Reduce unnecessary notifications

• Keep alerts meaningful and relevant

• Improve response quality

• Prevent important patterns from being overlooked

Focused monitoring keeps attention sharp and supports safer care.

Passive monitoring

You can also choose not to select any action.

In that case, Nobi will still detect the trigger and log the event. However, no dashboard alert or mobile notification will be sent.

These events remain visible in the Monitoring events overview in the left menu.

Passive monitoring is ideal when you want to learn more about a resident’s patterns without receiving active alerts. It helps you observe behavior over time and make informed care decisions — quietly and efficiently.

Overview of Monitoring events

The Monitoring events overview gives you a complete list of all events — ongoing and closed.

For each event, you see:

• Housing unit

• Resident

• Status

• Trigger

• Start and end time

• Duration

You can filter the list by:

• Department

• Resident

• Trigger

• Status (ongoing, closed, or all)

This overview helps you see trends and make informed care decisions. It gives you the full picture, beyond single notifications.

To learn more about the Monitoring events overview, click here. 

Still have questions? Contact Nobi Support.

Discover how the Mobility section in Resident Insights helps you understand how a resident moves throughout the day and over time. Learn about the Resident Insights page here. 

What

The Mobility section in Resident Insights gives you a clear overview of how a resident moves throughout the day.

It shows when someone is in bed, sitting, standing, out of the room, or in another detected posture. This gives context for what the resident was doing before and at the time of an escalation. You can choose to view this data by day, week, month, or year. There are three simple charts that help you visualise daily patterns and long-term changes at a glance.

Why

Knowing what the resident was doing at the time of an escalation or monitoring event helps you to build a full picture of what happened and what support may be needed next.

When a resident spends more time in bed, sits longer than usual, or stops leaving the room, this can signal a change in health or comfort. These changes are not always noticeable during a busy care day.

For example, maybe you notice that a resident seems more tired lately. Then, you open the Mobility section and see that they have been spending more time in bed and less time standing over the past week. This helps you start a conversation and adjust care if needed.

By understanding how someone moves through their day, you support more personal and proactive care. 

Understanding each section

Daily Activity 

This is a 24-hour timeline. It starts at midnight and shows what the resident was doing throughout the day. Each color represents a mobility pose:

• In bed
• Sitting
• Standing
• Out of the room
• Other

Users can hover over a section of the activity bar to see what happened at a specific time. Escalations, such as a fall or a call, are also indicated on the timeline. Monitoring events will also be indicated in this daily overview. 

Use the arrows at the bottom left corner to move between different days. The bar updates the resident's mobile activity automatically during the day. 

Mobility in Total (%)

This chart shows how much time was spent in each mobility pose as a percentage of the full day. The user can hover over a section to see the exact percentage.

Click on a mobility pose in the legend to remove it from the chart. This helps you focus on specific postures.

For example, remove “In bed” to clearly compare “Sitting” and “Standing.” This makes it easier to check if someone is getting enough upright activity.

Mobility Overview (hours)

This stacked bar chart shows how many hours per day the resident spent in each activity.

The bottom portion of the chart (x-axis) represents the time period (week, month, year). The left side of the chart (y-axis) shows the number of hours in the day.

Use the color key to read the chart. Click on activity types in the legend to hide or show them. This allows you to compare mobility patterns over time.

Switch between day, week, month, or year using the dropdown at the top of the section.

Together, these insights help you understand how a resident moves through their day and any changes.

Clear insight leads to timely action and better, more personalised care.

In this article, you will discover what technical issues are, why they matter, and which types of alerts you may receive. 

What

Technical issues inform you when something is not working as expected within your site / community. They alert you to connection problems, battery issues, camera malfunctions, or integration failures.

All technical issues are visible in the Technical issues overview. Managers can choose which users receive notifications. Ongoing technical issues also appear on the dashboard under Technical Issues in Priority view, or as a white resident card with a red outline. 

By reviewing technical issues regularly and assigning user to receive alerts when there are issues, you keep Nobi reliable, connected, and ready to protect every resident. Technical issues cannot be closed, they can only be resolved by fixing the issue. You can see all active and past technical issues, open each one to view its timeline, and check the suggested actions to resolve the problem.

Please note: Some technical issues have thresholds before an alert is triggered. This is to prevent issues like a weak WIFI connection, or a brief power outrage from overloading you with alerts. 

Why

If a light loses connection, a device battery runs low, or an integration stops working, fall detection or alerts may not work properly. Technical issue notifications let staff know something is wrong and sends an alert to a person who can fix it. 

You can set which users receive notifications for each type of technical issue. This makes it clear who is responsible for follow-up and and ensures issues are addressed.

By checking technical issues regularly, you can:

• Spot network problems that happen often

• Reduce system downtime

• Keep fall detection working

• Keep integrations running correctly

• Support resident safety

• Know how long a technical issue has been active

When technical issues are found early, they can be fixed sooner. This helps keep residents safe.

Overview of technical issue types

In this article, you will discover how Nobi defines a fall, how detection works, and why this approach ensures fast and reliable escalations.

What

A fall, according to Nobi, is when a person unintentionally ends up at a lower level and remains sitting or lying on the floor for a configured number of seconds. When this happens, Nobi creates a fall escalation. Caregivers are alerted quickly after the incident via the escalation procedure.

Nobi does not detect motion. Nobi analyses poses.

Nobi's optical sensors takes an image every second, and Nobita every five seconds. The light then processes this image locally. The AI converts the person into a stick figure and analyses the position of the person in relation to the bed and the floor.

Nobi distinguishes three poses:

• Standing

• Sitting 

• Lying down (bed or floor)

When the system detects a person sitting or lying on the floor, it escalates. The speed of the fall does not matter. Slow falls are detected as well.

For Nobi to operate as a smart light with fall detection, the resident must give informed consent for the smart features. Learn more about smart monitoring here.

Why

Falls can happen in many ways. Some are sudden. Others are slow and almost silent. For example, a resident might slide down from a chair or gradually lose balance when getting out of bed.

Nobi’s fall detection focuses on posture. It looks at whether someone ends up on the floor and not how fast they fell. Because of this, Nobi detects both fast and slow falls.

Nobi monitors continuously in the background, ready to act when a real fall happens.

A typical shift with Nobi's fall detection

It is early afternoon. A resident stands up from a chair and gradually loses their balance. They slide down slowly until they are seated on the floor. There is no loud impact or sudden movement.

The Nobi light detects a person sitting on the floor and the system escalates. Caregivers receive a fall alert on the Nobi Mobile App or through their configured escalation channels.

Later that evening, another resident slips while getting out of bed. The posture changes from standing to lying on the floor. Again, Nobi detects the pose. Again, the system escalates.

Care teams respond quickly. No one had to press a button. No one had to shout for help. Nobi works quietly in the background. Ready to help your team with every shift.

Learn more about the different types of Nobi escalations below:

• Resident calls

• Assistance calls

In this article, you will discover what Resident Calls are, how they work, and why they give residents a direct and reliable way to request help.

What

Resident Calls are escalations that are triggered when a resident actively asks for help.

There are two types of Resident Calls:

Calls
These are triggered by a peripheral linked directly to the housing unit. Examples include:

• Call button

• Pull cord

• Wearable Call Button (Gen 1)

When pressed, the call is escalated from that specific housing unit.

Wearable Calls
These are triggered by a wearable device linked to the resident, not to a housing unit.

When the resident presses the wearable call button, the signal is sent through the nearest Nobi light within range. This means the resident does not need to be in their housing unit to request help. The escalation clearly indicates the location of the nearest Nobi light.

Resident Calls follow the configured escalation procedure. Caregivers typically receive the alert through the Nobi Mobile App, where they can see who is responding. Phone escalations are also supported.

For Wearable Calls, the Nobi light does not analyse the situation and communication through the light is not available.

Why

Residents should always have a simple way to ask for help. Not every situation is a fall. A resident might feel unwell. They might need assistance getting up. They might simply require support. Resident Calls give them this control.

With housing unit–linked call buttons and peripherals, help can be requested from fixed locations such as beside the bed or in the bathroom. With Wearable Calls, help can be requested anywhere within range of a Nobi light such as hallways, common areas, or even another housing unit. 

Because the escalation clearly shows where the call was triggered, caregivers can respond quickly and efficiently.

A typical shift with Nobi's call button

It is mid-morning. A resident in their housing unit feels dizzy after standing up. They press the call button next to their bed. The system escalates from that housing unit. Caregivers receive the notification through the configured escalation channels and respond.

Later that day, the same resident walks to a common area. They begin to feel unwell again. This time, they press their wearable call button. The signal connects to the nearest Nobi light. The escalation indicates the closest location, allowing caregivers to find them quickly, even though they are not in their room.

In both cases, the resident does not wait for someone to notice. They do not rely on fall detection. They press a button. Help is on the way.

Learn more about the different types of Nobi escalations below:

• Falls

• Assistance calls

Still have questions? Contact Nobi Support.

In this article, you will discover the three types of Nobi escalations, how they differ, and when each one is used.

What

Nobi supports three types of escalations:

• Falls

• Resident Calls

• Assistance Calls

Each type serves a different purpose but follows the configured escalation procedure.

Falls
A fall escalation is triggered automatically when Nobi detects a person unintentionally ending up on the floor and remaining there for a configured number of seconds. The system analyes poses and alerts caregivers in maximum 90 seconds.

Resident Calls
A Resident Call is triggered when a resident actively asks for help.

There are two types:

1. Calls linked to the housing unit (call button, pull cord, wearable call button version 1)

2. Wearable Calls linked to the resident, which connect to the nearest Nobi light within range

These calls allow residents to request assistance, regardless of whether there has been a fall.

Assistance Calls
An Assistance Call is triggered by a caregiver using a Badge. It allows team members to request additional support quickly and silently. These calls are location-based and appear separately from fall escalations on the dashboard.

Why

Not every situation is the same. Some require automatic detection, while others require a resident to ask for help. Sometimes, caregivers themselves need support.

Each escalation type answers a different need:

• Falls provide automatic detection when a resident cannot press a button.

• Resident Calls give residents control to request help when they need it.

• Assistance Calls support teamwork by allowing caregivers to call for backup without interrupting care.

Together, these three escalation types create a complete safety system. Automatic when necessary. Manual when needed. Collaborative when required.

A typical shift with Nobi

In the morning, a resident slides slowly from their chair to the floor. Nobi detects the posture change and escalates a fall within 90 seconds. 

Later, another resident in the TV lounge feels unwell and presses their wearable call button. A Resident Call is sent and caregivers are there to provide help.

In the afternoon, a caregiver assisting with a transfer needs extra hands. They press their badge. An Assistance Call is sent to nearby colleagues.

Different situations. Different triggers. 

One connected system that ensures the right people are alerted at the right time.

Learn more about the different types of Nobi escalations below:

• Falls

• Resident calls

• Assistance calls

In this article you will discover the features of the Wearable Call Button.

What

The Wearable Call Button is a device that allows residents to quickly request assistance by pressing a button worn on the wrist or as a pendant around the neck.

The button is paired directly to the resident, not to a housing unit. This means the call request follows the resident and can be triggered anywhere within range of any Nobi light throughout the care facility.

When pressed:

• The alert is linked to the resident who activated it.

• The system identifies the resident’s location based on the nearest Nobi light.

• Care staff receive the call request through the existing escalation procedure.

Because the button integrates fully with the Nobi platform, it ensures clear identification, accurate localization, and reliable communication during escalations.

The device is lightweight, waterproof, and designed for continuous daily wear, ensuring it is always within reach when needed. It also doesn't requiring charging. 

Why

Not every situation requires fall detection—sometimes a resident simply needs help.

The Wearable Call Button gives residents an active and immediate way to request assistance. It supports independence while ensuring that help is always accessible.

With the Wearable Call Button:

• Residents can call for help wherever they are within system range.

• Care staff immediately know who is calling and where they are.

• The request follows the same trusted escalation flow as a fall.

This makes the Wearable Call Button especially valuable for residents who are still mobile but may feel unsteady, anxious, or vulnerable. It enables early intervention and helps prevent incidents before they escalate.

For information on how to pair the Wearable Call Button, find step-by-step instructions here.

Find information on maintaining the Wearable Call Button, including replacing the battery, here.

In this article, you will discover how Assistance Calls work, why they matter, and how they help teams respond faster—without disrupting care. 

What

Assistance calls let caregivers request extra help by simply pressing a button on their Badges. Whether during a fall, while supporting a resident, or for non-resident-related tasks, Nobi sends a location-based call instantly, without disrupting care.

On the Nobi dashboard, both on the Nobi Mobile App and the web application, these alerts appear in a separate “Personal & communal calls” row, separating them from fall escalations. 

The assistance call triggers an escalation that can be claimed by available caregivers using the Escalations via Nobi Mobile App feature or by phone. 

Why

Care doesn’t pause, even when extra help is needed.

A caregiver might need a colleague while assisting a resident, handling a heavy object, a bed transfer, or responding to an escalation. Assistance calls offer a direct and silent way to ask for support without the need to step away, make a phone call, or explain.

Triggered with a single Badge press, the escalation is location-specific, using the nearest Nobi light to pinpoint where the caregiver is, so no one wastes time searching.

Unlike fall escalations, these calls don’t include a voice prompt or alarm. A customisable sound plays on the receiving device, and the app shows who needs help and where. If the Escalations via Nobi Mobile App feature is not enabled, a phone call will be made to the first number in the escalation procedure.

Analysis, including live view, is not available during an active nor closed Assistance call. To learn more about consulting images and video, read our guide here.

A typical shift with Assistance Calls

A caregiver starts their shift by picking up their Badge and signing into the Nobi Mobile App with one tap. Instantly, their presence is registered—ready to go where they go, follow what care they provide, and be there when help is needed.

Mid-morning, while assisting a resident after a fall, the caregiver realises they need an extra set of hands. With their hands full, they press the button on their Badge. Within seconds, available colleagues receive an Assistance Call on their devices—no need to shout, leave the resident, or interrupt the moment.

Later that day, another caregiver is prepping a dining area and needs help moving a table. They’re not in a resident’s room—but because the Badge is linked to the closest Nobi light, their Assistance Call still reaches the right team members, fast and accurately.

Each time, caregivers respond quicker, with less stress. No one searches blindly. Everyone stays focused. And care remains uninterrupted.

For a step-by-step guide on how Assistance calls can support you and your care staff, learn more here. 

Want to learn how to assign a Badge one using the web application? Read the step-by-step guide here. 

Learn how to assign one using the Nobi Mobile app instead? Read the step-by-step guide here. 

Found a Badge, but don't know who it's assigned to? Learn how to identify an unknown Badge here. 

Interesting in enabling the feature but have more questions? Don't hesitate to contact Nobi Support.

In this article, you will learn what Wearable Calls are, how they work with Nobi, and how they let residents request help beyond their housing unit.

2 min read

What

A Wearable Call is a Resident Call triggered by a wearable call button linked directly to the resident.

The resident can wear this device at all times. It can be placed in a pendant or wristband holder, which simply houses the Wearable Call button. When they press the it, a call is sent through the nearest Nobi light within range. This means the resident can request help anywhere in the building where Nobi lights are installed and working, not only in their housing unit. The escalation will then clearly indicate the location of the nearest Nobi light.

Wearable Calls follow the configured escalation procedure. They work best when received through the Nobi Mobile App, where caregivers can see who is responding and maintain a clear overview. Phone escalations are also supported. In that case, the system automatically calls up and down the escalation procedure until someone answers and confirms.

Please note: during a Wearable Call, the Nobi light does not allow users to analyse the situation. Communication through the light is also not available. 

Learn about the Wearable Call Button (Gen 1), which is paired at the housing unit level, here. 

Why

Residents are not always in their room when they need help. They may be walking in the hallway. Sitting in a common area. Visiting another housing unit. Wearable Calls extend the safe zone beyond the room.

Because the call connects to the nearest Nobi light, caregivers can quickly identify where the resident is and respond without delay.

At the same time, privacy remains protected. The system does not analyse images or activate communication through the light. It simply forwards the help request.

This gives residents independence and reassurance — wherever they are within range of a Nobi light.

A typical shift with Wearable Calls 

In the morning, a resident leaves their housing unit and walks to the common lounge.

While there, they begin to feel unwell. The resident presses their wearable call button.

The escalation is sent through the nearest Nobi light. An escalation is sent, clearly indicating the location. Caregivers receive the alert in the Nobi Mobile App and see who is responding.

Later that day, another resident presses their wearable button while walking down the hallway. Again, the nearest Nobi light relays the call. The system escalates. The team responds.

No searching or confusion about location.

The resident can ask for help with the press of a button, no matter where they are.

For more information about how to pair the Nobi wearable call button, read our guide article here.

Still have questions? Contact Nobi Support.

In this article, you’ll learn what IP filtering is, why it’s used, and how it helps protect access to the Nobi application.

What

IP filtering restricts access to the Nobi application based on network location. This means that only users connected to a specific network—usually the care facility’s WiFi—can log in. This is set up by Nobi Support. It is best for accounts that do not have two-factor authentication (2FA), such as usernames without an email address or phone number.

These accounts will only work from within the care facility. If you're using one of these, make sure you’re connected to the correct WiFi network.

Why

IP filtering is a security feature. It helps protect sensitive care information by limiting access to a trusted location. When a user doesn’t have 2FA, IP filtering makes sure that login is only possible from inside the building. This reduces the risk of unauthorized access.

Sometimes, managers or care staff need access from outside the facility. This could be from home or another location. That’s possible if their account has 2FA enabled. This means the account is linked to an email or phone number for identity verification. Once that’s set up, Nobi Support can allow secure access from outside the network.

To stay secure and flexible:

• Users without 2FA can only log in from the care facility’s network.

• Users with 2FA can request secure access from outside the facility.

• We recommend enabling 2FA on all manager accounts.

Still have questions? Contact Nobi Support.

In this short video, you’ll see how care staff can respond to falls and call requests directly through the Nobi mobile app. It turns any device with the app installed into an immediate response point—no need for phone calls. Care teams stay reachable without relying on their personal devices, or phone calls to one phone at a time. Residents can be contacted directly through the app, and teams can also set snooze time or log what caused the escalation—easily from the same screen.

Watch the video below to see how the Escalations via Nobi Mobile App feature works.

In this article, you will discover the three types of integrations Nobi supports. Learn what each type does and why each one serves a different purpose.

What

An integration is a connection between Nobi and another system. This connection allows information to be shared automatically between Nobi and the other system. This means users do not always need to enter or update the same information in two places. 

An integration can help keep resident, department, housing unit, or room information aligned between Nobi and an external care system. It can also send escalation information from Nobi to another system, such as a nurse call system. 

Why

Care teams often use different systems to manage resident information, site / community information, escalations, and daily workflows. Integrations help Nobi work together with those systems.

Each type of integration supports a different need.

Master data integrations help keep resident and site / community information the same across systems. This means teams do not need to update the same information in multiple places, and Nobi can work with the correct structure of the site / community.

Nurse call system integrations help care teams keep using their existing escalation workflow. When Nobi detects an escalation, Nobi sends it to the integrated nurse call system. That system then notifies care staff through the communication channels they already use.

OAuth applications let approved third parties connect their software to Nobi in a controlled way. This makes it possible to exchange selected Nobi data or actions through the cloud, without giving the third party full access to the Nobi platform.

Types of integrations

Nobi supports three types of integrations:

• Master data integrations
  A master data integration synchronises data such as residents, departments, rooms, housing units, and escalation history. It keeps data aligned between the Nobi database and an external database.

  Currently supported Master data integrations include:

  • Caresolutions
  • Nourish
  • Point Click Care (PCC)
     

• Nurse call system integrations
  A nurse call system integration sends escalations to a nurse call system installed locally in a care facility. Communication runs on the local network, directly from the Nobi lights to the nurse call system server. The nurse call system then informs care staff through the usual channels, such as DECT handsets or smartphones.

  Currently supported nurse call system integration options:

  • Vendor-specific integration:
    • Aperi
    • Ascom
    • Essec
    • Octapi
    • 25-8
    • Smart Liberty
  • Nobi generic integrations:
    • Nobi EI API
    • Televic
  • Integration through wireless switching modules:
    • Nobi Relay 
       

• OAuth applications
  An OAuth application lets an approved third party connect its software to Nobi through the Nobi API V1. This can be done in the third party’s own system or in the customer’s system. 

  Communication runs through the cloud. Authentication uses OAuth, which means the third party only gets controlled access to the Nobi data and actions that are allowed for that application. It does not give the third party full access to the Nobi platform.

  For OAuth applications, define the scopes the third party needs. Available scopes include department, escalation event, housing unit, occupancy, resident, room, speech, and webhooks.

For more information on how to add an integration, click here.

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the Nobi Pull Cord. 

What

The Nobi Pull Cord is a self-powered device that lets residents trigger a call by pulling a cord.

It connects to the Nobi Smart Light via Bluetooth and works exactly like a call. When pulled, it sends an immediate alert to care staff.

The device is kinetic—no batteries or charging needed. Stick it to any wall or surface using the adhesive backing.

Why

Some residents can’t press a button when they're in need. Pulling a cord is often easier, especially when standing or if a button is out of reach.

The Nobi Pull Cord is always ready because it generates its own power. It gives residents a reliable way to call for help—no charging, no setup after installation.

For information on how to pair the Nobi Pull Cord with Nobi, visit our guide here: How to pair the Nobi Pull Cord 

For information on how to maintain the Nobi Pull Cord, visit our guide here: How to maintain the Nobi Pull Cord

Still have questions? Contact Nobi Support.

In this short video, you’ll see how Nobi brings all important information about a resident together in one simple and clear overview. No need to switch between different screens—the Resident Insights page gives you quick access to the resident’s profile, privacy and fall prevention settings, escalation history, and sleep insights.

Watch the video below to see how the Resident Insights page works in practice.

In this article you will discover how Nobi can integrate with the wireless push button interface.

What

The wireless push button interface is a compact, wireless switch that lets you control the Nobi light using a traditional wall switch. It runs on batteries and connects to the light via Bluetooth. It is typically installed behind an existing light switch. Thanks to its size, it's perfect for where there's limited space behind the switch or no power wiring available. It’s an easy way to keep familiar, tactile lighting control while maintaining all of Nobi’s smart features.

Why

The wireless push button interface is a compact, battery-powered module that connects to your existing wall switch. It doesn’t draw power from the mains—instead, it uses a battery and communicates with the Nobi light via Bluetooth.

This means you can keep using a familiar wall switch to control the Nobi light, even in places without access to wiring behind the switch or where there's no fixed power supply. The Nobi app shows the battery status, and a notification is sent automatically when it’s time to replace the battery.

For information on how to pair the wireless push button interface with Nobi, visit our guide here: How to pair the wireless push button interface

For information on how to maintain the wireless push button interface with Nobi, visit our guide here: How to pair the wireless push button interface

Still have questions? Contact Nobi Support.

In this article, you’ll discover the different generations of Nobi and Nobita lights, and how to tell the difference between them.

Time: 5 minutes

What

Each generation builds on the previous one with improvements in design, hardware, and software. This article will give you a clear overview of the key differences between available Nobi smart lights. 

For technical specifications for each of the Nobi Lights, you can consult the datasheets here.

Why

Knowing which generation of light you have helps you to understand which features are available and follow the correct installation and onboarding process.

Nobi lights

Nobi is a Smart Light, which comes in the Pendant and Ceiling models and are intended for use in bedrooms and living rooms. The Nobi light is equipped with optical sensors that take images of the room every second and analyse the anonymised images (stick figures) on its internal processor—day and night—even when the light is switched off. 

First Generation (Gen 1)

• Pendant light only.
• Four optical sensors.
• LED upward lighting available for Night Light. 

Second Generation (Gen 2) - Pendant Light

• Fisheye optical sensor.
• Support for more monitoring configurations.
• Pendant or ceiling light available.
• Best-suited for high or vaulted ceilings. 

Second Generation (Gen 2) - Ceiling Light

• Fisheye optical sensor.
• Support for more monitoring configurations.
• Pendant or ceiling light available.
• Best-suited for lower ceilings. 

Nobita lights

The Nobita is the little sister of the Nobi Smart Light. The Nobita is designed for bathrooms, kitchens, and smaller rooms, being able to better withstand humidity while delivering the same functionality as the Nobi. The Nobita's processor is smaller than that of a Nobi, and not all features available on a Nobi light—such as the video playback—are available on the Nobita. 

First Generation (Gen 1)

• Specifically designed for humid spaces such as bathrooms.
• Maintained the core features: automated lighting and fall detection.
• Radar technology.

Second Generation (Gen 2)

• Nobita Gen 1 functionality.
• Sensitivity may be adjusted.

Key takeaways

• All generations share the same goal: keeping residents safe and supporting caregivers.
• The latest generations provide the best performance and newest features.
• For replacements, upgrades, or questions, you can always contact your reseller or Nobi Support.

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the Wireless Switching Interface (On-Wall).

What

The Wireless Switching Interface (On-Wall) is a battery-powered push button that adds more ways to interact with the Nobi Smart Light. Once paired to a specific light, it works like a traditional wall switch—turning the light on and off—but it also does much more. It can send a call request, activate snooze mode to prevent false fall detections, or close an open escalation. One press is all it takes.

Why

The Wireless Switching Interface (On-Wall) makes interaction with the Nobi light more intuitive for both residents and caregivers. Its design brings control within reach—at the bedside, near a door, or wherever it’s needed most. It’s particularly helpful for residents who want a quick way to adjust lighting or signal for help. For caregivers, it’s a fast way to snooze fall detection when assisting a resident or to close an escalation on the spot.

This version of the button uses a battery. When the battery is running low, a technical alert will be displayed on the Nobi dashboard to ensure reliable operation. As with all peripherals, the button must be paired with the correct Nobi light to function properly. In private rooms, all features—light control, call request, snooze, escalation closure—are available. In shared rooms, privacy settings may restrict some functions.

By combining simplicity with powerful functionality, the Wireless Switching Interface (On-Wall) reduces unnecessary alerts, improves reaction time, and ensures residents and staff can act quickly when it matters most.

For information on how to maintain the Wireless Switching Interface (On-Wall), including changing the batteries, visit our guide here: How to maintain the Wireless Switching Interface (On-Wall)

Still need help? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the Nobi Button (self-powered).

What

The Nobi Button is a self-powered wireless push button that adds more ways to interact with the Nobi Smart Light. Once paired to a specific light, you can choose its function. It can like a traditional wall switch—turning the light on and off, send a call request from the housing unit, activate snooze mode to prevent false fall detections, or even close an open escalation. All with a single press. No cables. No batteries. Just reliability.

Why

The Nobi Button makes interaction with the Nobi light more intuitive for both residents and caregivers. Its design brings control within reach—at the bedside, near a door, or wherever it’s needed most. It’s particularly helpful for residents who want a quick way to adjust lighting or signal for help. For caregivers, it’s a fast way to snooze fall detection when assisting a resident or to close an escalation on the spot.

Because the button is self-powered, there’s no need to recharge or replace batteries—it generates energy with each press. To ensure it works correctly, the button must be paired with the specific Nobi light in the room. In private rooms, all features—call request, snooze, escalation closure—are available. In shared rooms, privacy settings may limit some functions.

By keeping things simple, the Nobi Button helps reduce confusion and saves time, while still supporting critical safety features.

For information on how to maintain the Nobi Button (self-powered), including changing the batteries, visit our guide here: How to maintain the Nobi Button (self-powered)

For information on how to install the Nobi Button (self-powered) with Nobi, consult our guide here: How to install the Nobi Button (self-powered) 

Still need help? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the scale.

What

Nobi integrates with the Scale to make weight monitoring effortless. When a resident steps on the scale, the weight is sent via Bluetooth to the Nobi Smart Light. The light reads the value aloud and shows it on the dashboard—making it especially helpful for residents who can’t easily read the scale themselves.

Why

Weight is a vital health indicator—especially in elderly care. But some residents may have difficulty seeing, standing still long enough to read the display, or remembering to report their weight.

Nobi offers a simple, supportive solution: the measurement is automatic, spoken aloud, and recorded for caregivers to view remotely. This keeps everyone informed—without interrupting the resident’s routine or independence.

With the scale, there’s no need to write anything down or ask twice. Nobi takes care of the data, and care teams can focus on the resident. There's no need for a phone or manual syncing—the light picks up the data automatically. The scale is lightweight, easy to clean, and designed for everyday use.

For information on how to maintain the scale, including changing the batteries, visit our guide here: How to maintain the scale

For information on how to pair the scale with Nobi, visit our guide here: How to pair the scale 

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the blood pressure monitor.

What

Nobi integrates with the blood pressure monitor to simplify health tracking. When a resident takes a measurement, the data is sent directly via Bluetooth to the Nobi Smart Light. The light reads the values aloud and displays them on the dashboard. The monitor is compact, easy to use, and designed for everyday care routines.

Why

Blood pressure is a key health metric. Regular monitoring helps detect early signs of health issues. With Nobi, this process becomes seamless. As soon as the measurement is taken, the data is read aloud, stored, and displayed clearly on the dashboard. Care staff can consult results remotely—at a glance, or over time. This gives caregivers the insights they need to provide the right support. 

For information on how to maintain the blood pressure monitor, including changing the batteries, visit our guide here: How to maintain the blood pressure monitor 

For information on how to pair the blood pressure monitor with Nobi, visit our guide here: How to pair the blood pressure monitor  

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the Bluetooth door lock.

What

The Bluetooth door lock lets you unlock a door remotely—via an app or automatically when you approach. When connected to a Nobi Smart Light, it becomes part of your fall detection flow, allowing trusted contacts to open the door in case of a fall escalation or call request.

The lock only opens when triggered by an authorized contact. This keeps residents safe, supported, and in control—without compromising their privacy or independence.

Why

If a resident falls and can’t reach the door, Nobi alerts a member of care staff via the escalation procedure. If that person isn’t nearby, they can use the Nobi Mobile app to unlock the door from wherever they are. This avoids dangerous delays or the need to break in if the door is locked from within. With the Bluetooth door lock, caregivers can enter safely and quickly.

For information on how to install the Bluetooth door lock door lock, visit our guide here: How to install the Bluetooth door lock

For information on how to maintain the Bluetooth door lock, including changing the batteries, visit our guide here: How to maintain the Bluetooth door lock

For information on how to pair the Bluetooth door lock with Nobi, visit our guide here: How to pair the Bluetooth door lock

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the wired switching interface.

What

The wired switching interface plays two important rolls when interacting with Nobi. A wired switching interface relay is a smart module that connects to a physical light switch. It allows a traditional switch to control the Nobi Smart Light while still providing constant electricity to Nobi. The wired switching interface relay lets you control additional devices in combination with the Nobi Smart Light. For example, it can switch a second light on and off at the same time as the Nobi light or activate together with Nobi’s night lighting.

A wired switching interface (mains) is a smart module powered directly by the electrical mains. It allows a traditional switch to control the Nobi Smart Light while still providing constant electricity to Nobi. You can switch the light on or off, just like with a regular light. 

You can also connect a wall switch to control the Nobi light—just like with the Nobi button—powered directly by the electrical mains. It allows a traditional switch to control the Nobi Smart Light while still providing constant electricity to Nobi. You can switch the light on or off, just like with a regular light.  This setup uses the existing wall switch, as long as there is a constant power supply and enough space behind the switch.

Unlike the Nobi button, the wall switch powered by the wired switching interface relay is connected to the mains and requires no charging or maintenance. This relay is typically used when multiple lights in the same room are connected to a single wall switch. Since the Nobi light requires constant power, other lights would otherwise stay on continuously. The wired switching interface relay solves this.

Why

In rooms where multiple lights are controlled by the same switch, keeping the Nobi light powered can cause other lights to stay on all the time. The wired switching interface relay solves this by separating the control—so the Nobi light stays powered, and other lights can still be turned off.

It also adds smart control. You can have other lights follow the same behavior as Nobi—turning on or off together or syncing with night lighting.

The wall switch lets you control the Nobi light manually using the existing switch. And since it’s powered by the mains, there’s no need to worry about charging or replacing batteries.

This makes the wired switching interface relay an ideal solution when you want reliable power for the Nobi light and full control of your lighting setup.

For information on how to pair the wired switching interface with Nobi, visit our guide here: How to install and pair the wired switching interface (mains) or as a Relay.

In this article you will discover how Nobi can integrate with the wearable call button version 1.

What

The wearable call button version 1 allows residents to call for help via a bluetooth button. This button can be worn around the neck as a pendent, or in a wristband. When pressed, the button sends a call request to care staff through the Nobi system.

This version is paired to a housing unit, not to an individual resident. The housing unit may contain one or multiple Nobi lights, but the call request will always be linked to that specific housing unit.

This means:

• The alert will show as coming from that housing unit.

• The button works within range of the Nobi light(s) installed in that housing unit.

• If the resident moves outside that housing unit, the button will not function.

The wearable call button version 1 uses a rechargeable battery that must be charged regularly. If the battery is empty, the button will not send a call request.

The button can be worn as a bracelet or necklace and is fully waterproof, making it safe for use in the bath or shower. It is lightweight and designed for daily use.

Important limitations of Version 1:

• The button is linked to a housing unit, not to a resident.

• The alert location is always the paired housing unit.

• It only works within that housing unit.

• It requires regular charging.

• It does not function independently outside the configured housing unit.

This version is no longer being distributed and will be replaced by the newer Wearable Call Button, which is connected to a resident as opposed to a housing unit. This means call can be made from anywhere in the care facility. 

To learn more about the Wearable Call Button, visit our discover page here. 

Why

Not every moment of need is a fall. With the wearable call button version 1, residents can ask for help at any moment—discreetly and directly.

However, because this version is tied to a specific housing unit and depends on battery charge, its use is limited to that environment and those conditions.

When pressed within the configured housing unit and with enough battery, the call request follows the same escalation procedure as a fall and notifies care staff accordingly.

For information on how to maintain the blood pressure monitor, including changing the batteries, visit our guide here: How to maintain the call button version 1 - wearable 

For information on how to pair the blood pressure monitor with Nobi, visit our guide here: How to pair the call button version 1 - wearable

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the Nobi Button for controlling the light.

What

The self-powered Nobi button lets you control the Nobi light just like a traditional wall switch. Just press once to turn the light on or off.

This button is completely kinetic, meaning it generates its own power and never needs charging or maintenance. It’s easy to install: just remove the adhesive backing and apply it to any wall or surface within reach—no wiring, no tools. It pairs easily to Nobi via bluetooth. 

Why

The Nobi button offers a simple way to turn the light on or off—especially useful for caregivers or in shared spaces. The button works just like a traditional light switch.

Because it’s maintenance-free and powered by kinetic motion, it always works when needed. And since it installs in seconds, you can place it wherever it makes the most sense—near the door, by the bed, or on a hand rail.

For information on how to pair the Control Light Button - Nobi Button (self-powered), visit our guide here: How to pair the Control Light Button - Nobi Button (self-powered)

Still have questions? Contact Nobi Support.

In this article you will discover how Nobi can integrate with the Nobi Button for call requests.

What

The self-powered Nobi button lets residents trigger a call request via the Nobi Smart Light. When pressed, it sends an immediate alert to care staff—just like in the case of a fall. The escalation flow is identical to a fall alert, ensuring help is on the way immediately.

This button is completely kinetic, meaning it generates its own power and never needs charging or maintenance. It’s easy to install: just remove the adhesive backing and apply it to any wall or surface within reach—no wiring, no tools. It pairs easily to Nobi via bluetooth. 

Why

Critical moments don’t always involve falls. The Nobi button empowers residents to call for help at any moment—quietly, quickly, and without needing to pull or wear anything like necklaces or bracelets.

Because the button is powered by kinetic motion, there’s no battery to worry about. It’s always ready to go. And with its adhesive backing, it’s easy to position wherever it’s needed most—near the bed, beside the toilet, or by the front door.

For information on how to pair the Call Button - Nobi Button (self-powered), visit our guide here: How to pair the Call Button - Nobi Button (self-powered)

Still have questions? Contact Nobi Support.