In this article you will learn how to identify an unknown Badge using the Nobi mobile app as a manager.
2 min task
What
The Nobi mobile app can help you quickly identify if a Badge is assigned to a user or not, simply by tapping the Badge to the back of a mobile device.
Why
Sometimes, Badges are lost or misplaced. The Nobi mobile app can help you identify who the Badge belongs to, or if the Badge has not been assigned to a user yet.
Looking to assign a Badge instead? Follow this guide: How to assign a Badge to a user using the mobile app
Looking to unassign a Badge instead? Follow this guide: How to unassign a Badge to a user using the mobile app
In order to use this feature, please make sure NFC is enabled on your phone.
Detailed steps
Follow the steps below to identify a Badge using the Nobi mobile app.
On Android
- As a managing user, from the Home screen, tab the Badge to the back of the mobile device.
- If the Badge has not yet been assigned, the New Badge detected screen will pop up. You will also be able to see if the Badge is active.
- If the Badge has been previously assigned to a user, the Badge detected screen will pop up, showing you who the Badge is assigned to.
On iOS
- As a managing user, from the Home screen, tab the Badge to the back of the mobile device. You will be prompted to open the NFC tag. Click on the notification.
- If the Badge has not yet been assigned, the New Badge detected screen will pop up. You will also be able to see if the Badge is active.
- If the Badge has been previously assigned to a user, the Badge detected screen will pop up, showing you who the Badge is assigned to.
If you want to assign a user a Badge to a user using the web application, click here.
If you want to unassign a user a Badge to a user using the web application, click here.