How to Reassign a Housing Unit to Another Department

In this article you will learn how to change the department linked to a housing unit and what to keep in mind after doing so.

2 min task

What

Each housing unit is linked to a department. You can change this link at any time in the housing unit's settings.

Why

You might need to reassign a housing unit when its purpose changes, when it's physically relocated, or when there's an update in how teams or departments are structured. This ensures the unit remains correctly grouped within the system and aligned with the right care team.

Each department can have its own escalation procedure. When you move a housing unit to another department, that unit will automatically follow the new department’s escalation flow. This can directly impact how and to whom alerts are sent during an escalation. That’s why it’s essential to review the new department’s escalation procedure and confirm it’s set up correctly for the residents in that unit.

Detailed steps

Follow the steps below to reassign a housing unit to another department.

1. Click Housing units in the left-hand menu.
   
2. Select the housing unit you want to reassign and press the edit pencil.
   
3. On the Basic Info tab, look for the current department. Click the dropdown menu and choose the new department.
   

4. Click Save.
   

5. A green banner will appear at the top of the screen when the settings have been updated successfully.
   

You have now reassigned a housing unit to another department.

Still have questions? Contact Nobi Support.