In this article, we'll guide you through how to remove an integration.
2 min task
What
An integration connects Nobi to an external system, such as a nurse call system, to handle escalations.
When you remove an integration, Nobi stops sending escalation events to that system. From that moment on, the integration no longer plays a role in the escalation flow. Fall detection continues to work, and escalations can still be sent to a backup phone number or device.
Why
You remove an integration when the current escalation procedure no longer matches how escalations should be handled. This can happen when switching to a different system, correcting a setup, or simplifying the escalation flow.
Removing an integration changes how alerts are distributed. If no alternative escalation procedure is configured, escalation events will no longer reach caregivers.
Detailed steps
- From the left menu, navigate to integrations.
- Locate the integration you want to remove. Then, click on the trash icon.
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Confirm that you wish to remove this integration
- The integration is now removed and will no longer appear in your overview. A green confirmation message will appear at the top of the screen.
You have now learned how to remove an integration. Click here to learn how to add an integration.
Still have questions? Contact Nobi Support.