Find out how to set up a Badge-only user without access to Nobi and learn how they use their Nobi Badge for identification only.
3 min task
What
A Badge-only user without access to Nobi is registered in the system but cannot access the Nobi platform, resident data, falls, or calls.
This type of user does not sign in. Instead, the Badge can only be removed by a managing user. They do not receive a username, email login, or password.
When creating this user, you:
Select Access to Nobi: No (only mapping via Nobi Badge)
Assign a Nobi Badge
No role selection is required for platform access, as the user cannot sign into Nobi. Instead Badge coverage will be applied to all departments within a site / community.
This setup is suitable for staff members such as cleaners, maintenance staff, or other personnel who need to be identified by Badge but should not access resident information.
For privacy reasons, every person must have their own Badge-linked profile. Do not share Badges between staff members.
Why
Registering Badge-only users without platform access ensures that:
Staff members can be identified when interacting with Nobi hardware
No resident information is accessible to unauthorized personnel
Privacy and data protection standards are maintained
This approach allows clear traceability while strictly limiting access to sensitive information.
Adding a user
Please note that this action can only be completed on the Nobi web application via the User management page. Access to this page is restricted to managers only.
Detailed steps
- From the Dashboard, click on the cog in the top right corner to navigate to the organization menu. You will land on the user management tab.
- Click on + add to add a new user.
- Fill in the first name and last name of the user. Select a Access to Nobi? No (only mapping via Nobi Badge)
- You will then be given only the option to add an optional phone number for this user. Then click Next.
- Now you can assign the Badge coverage you want to give this user. The Badge coverage is only available at the site / community level, and it is not possible to give coverage to only select departments.
- When you're finish press Next.
- You will then be required to assign that user a Badge. Enter the MAC address of the Badge. It can be found on the backside of the Badge.
- When you're finished, click Save.
- The new user is now created, and it will be shown that Sign in with Badge is disallowed. Click Done to return to the User Management screen.
As this type of user does not sign in, if you wish to remove the Badge, learn here to unassign as Badge from a user via the web application or the Nobi Mobile App with our guides.
Creating more users? Follow our step-by-step guides below to create a user using the following methods:
How to create a user with a professional email
How to create a user without a professional email (phone)
How to create users without a professional email (IP filtering)
How to assign a Badge to a user using the Nobi Mobile App
Still need further assistance? Please contact Nobi support.