In this article, you will learn about the different methods of snoozing fall detection.
What
Snoozing is a way of pausing fall detection. There are several ways the snoozing of fall detection can be used and triggered. Snoozing can be applied proactively or after a closed escalation.
Why
Snoozing fall detection is useful when care staff assist a resident or when it’s known that someone will be on the floor—for example, during maintenance or cleaning.
Snoozing is also used after an escalation. This ensures that Nobi doesn’t continue detecting falls, especially if a resident is already receiving or has received assistance. It prevents care staff from receiving additional phone calls or alerts, allowing them to focus on care.
Lastly, auto-snooze is a feature that activates when Nobi detects multiple people in a single housing unit. This helps prevent false fall detections.
Various types of Snoozing
Proactive Snoozing via the Snooze Button
If care staff, housekeeping, or maintenance are entering a resident’s room and there’s a chance they’ll be on the floor, pressing the snooze button will activate a 15-minute snooze. This prevents unintended escalations. The snooze appears on the dashboard, showing that it was activated via the button. However, this snooze cannot be removed.
The snooze button is a peripheral that can be paired with any Nobi or Nobita Smart Light. For more information on this and other peripherals, click here.
Snooze by closing an escalation
When an escalation is closed, fall detection in the resident’s room is automatically snoozed. This ensures that no new escalations are triggered for a set period. The snooze is visible on the dashboard and can be removed or changed at any time. After the snooze period ends, Nobi will resume sending alerts if it detects a fall.
Snoozing or closing the escalation can be done through the Nobi application on PC or mobile—where you can set the snooze duration—or via the snooze button in the resident’s room. If closed via the snooze button, a 15-minute snooze is applied, which cannot be removed. The choice of snoozed fall detection can also be determined when closing an open escalation via the application.
To learn more about snoozing an escalation via the Nobi application, click here.
Voice confirmation
Voice confirmation is a feature that can also trigger the snoozing of fall detection.
Nobi can also ask for fall confirmation if it sees a resident has fallen. In this event the light will ask the resident, "Did you fall?" If the resident replies with a clear, "No," the fall detection will be snoozed for 10 minutes.
The snooze in fall detection here is designed to prevent Nobi from repeatedly asking if the resident has fallen after the negative response. This snooze cannot be disabled or removed. If a "No," response is given and fall detection has been snoozed, this snoozed time will not appear anywhere on the Nobi application.
To learn more about voice confirmation and sound settings, click here.
Auto-snooze
In care settings, staff often assist residents with tasks like dressing or foot care on the floor, which can unintentionally trigger Nobi’s fall detection. To minimise unnecessary escalations without compromising safety, auto-snooze activates when Nobi detects multiple people in the room, ensuring it only escalates true falls. To guarantee that no falls go unreported, auto-snooze is not enabled in multi-resident housing units.
This feature is available only in single housing units. When auto-snooze is active, the dashboard displays ‘Snoozed (>1 person)’ to indicate the light's status.
To learn more about the auto-snooze feature, click here.
Still have questions? Contact Nobi Support.