How to Simulate a Fall Escalation

In this article, you will learn how to simulate a fall escalation.

10 minute task

What

Simulating a fall escalation refers to staging a fall in a resident's room to test the fall detection and escalation procedures. Simulating a fall will start an escalation, alert users, and send alerts, just as if a resident had fallen. 

Why

Simulating a fall escalation is a great way of understanding how Nobi functions when a resident really falls. This exercise can be a valuable teaching resources for members of care givers who may not have seen Nobi in action before. 

Detailed steps

Simulating a fall can be done by following the steps below. 

1. First, it is important that you have escalation procedure set. To learn more about setting an escalation procedure, click here.
2. Before simulating a fall escalation, it is important to confirm that the Resident and Housing Unit settings allow for fall detection.  
   • Navigate to Residents in the left menu.
     
   • Select a resident in which the fall will be simulated for by clicking Edit.
     
   • Click into the Privacy settings tab.
     
   • Make sure Smart Monitoring is toggled on. (While you're here, if you'd like to analyse the fall using the real images of the fall, select Actual image under Escalation Data. To learn more about the Escalation data settings, click here.) Then click Save.
     
   • Next, click into the Housing unit setting tab above.
     
   • Assign the resident to a Housing unit via the drop down menu if they are not already assigned.
     
   • Select Ask for fall confirmation, confirm calling for help (default) if not currently selected. (To learn more about voice confirmation, you can read about it here.) 
     
   • Then click Save.
     
   • Now, navigate to Housing units via the left menu. 
     
   • Select the housing unit the resident you just configured is residing in by clicking Edit. 
     
   • Navigate the to Rooms tab. 
     
   • Verify that a Nobi light has been onboarded to a room in the housing unit. 
     
   • Return to the Dashboard via the left menu.
     
3. Next, make sure the Nobi Smart Light is not in Setup mode. Click here to learn more about the Setup mode setting.
4. Now we are ready to simulate a fall escalation. Instruct a member of care staff to go to the housing unit and room we just configured above, and upon being asked, have them reply that, "Yes," they have fallen.
5. Have the member of care staff lay or sit on the floor.
6. Nobi should detect the pose of the care staff member and ask "Have you fallen?"
7. The member of care staff should confirm they have fallen by saying "Yes."
8. On the dashboard, the resident's card will turn red and a sound or audible alert may sound if this has been enabled. 
   
9. Nobi will call the first number in the escalation procedure. The other members of care staff in the escalation procedure will receive text message if using mobile phones. Emails will also be sent to all users on the escalation procedure. 
10. The fall can now be analysed. To learn about Fall Analysis, read the article here.
11. When you are ready to close the fall escalation, do so by following the steps here.   

Still have questions? Contact Nobi Support.