Users in the Nobi Application

In this article you will understand all user roles in the Nobi application

3 min task

What

Nobi uses three user roles: User, Manager, and Technician. Each role has its own profile and set of access rights. This way, every staff member sees only what they need to work effectively. Nothing more, nothing less.

Why

Not everyone needs full access. That’s why Nobi introduced clearly defined roles.

This structure keeps sensitive data safe and supports each team member in doing their job, without distractions or risks. It simplifies the app experience and protects privacy at the same time.

By assigning the right roles, you help your team work faster, smarter, and safer.
 

Role breakdown

Each role is designed for a specific purpose. Choose wisely:

• Assign User to care staff who handle daily follow-up. Users can manage daily care tasks, see escalation information, but can’t change settings.

• Assign Manager to team leads who configure and oversee settings including escalation procedures. Managers can create, configure, and edit anything in the app.

• Assign Technician to maintenance staff who need technical access only. Technicians can install, replace, or factory reset light—without seeing any resident data.

Here’s a quick feature overview:

Adding Users

If you want to add new users, there are three different methods of enrollment via the Nobi application. You can learn about each method of enrollment below:

• How to create users with a professional email address

• How to create users without a professional email (phone)

• How to create users without a professional email (IP filtering)

• How to create a badge-only user with access to Nobi

• How to create a badge-only user without access to Nobi

To manage roles across different levels, check Assigning users to account/site / community/clusters/departments. 

Still have questions? Contact Nobi Support.