How to Configure Monitoring Events

In this article we’ll walk you through what monitoring events are as well as how to set them up.

5 min task

What

Nobi monitoring events are special alerts for key activities of residents. These include five specific triggers: Resident sitting on the edge of the bed, resident out of bed, resident in bed, resident out of room, or resident in bathroom.

Please note, for the resident in bathroom trigger, a Nobita installed in the bathroom is required. The out of room trigger only functions if the entire housing unit is covered by Nobi or Nobita lights.

Why

For some residents, certain activities are more dangerous than others. Therefore, you may want to monitor and/or be alerted of these events for residents’ safety. Monitoring events allow you to customize the appropriate action taken for certain activities of certain residents.

Setting up a monitoring event

There are several ways to customize the monitoring events:

Trigger: Choose which monitoring event you want to be monitored. For multi-person and Jack & Jill housing units, only the In Bathroom trigger is possible.

Time/Day: Select which days and time frames the monitoring will be active.

Thresholds: Choose when to receive the alert if Nobi sees the trigger. You can set the threshold to immediate or after a certain time has passed.

Actions: Decide which steps Nobi takes when these conditions occur. Options include Dashboard and Mobile Notifications. 

• Only log in report
  • No alert is sent, instead the monitoring events are logged and can be found in the overview of monitoring events. 
• Show on dashboard
  • Show on dashboard: Sends a visual alert to the dashboard, along with an audible alert if sound on the dashboard is enabled.  
• Mobile Notification
  • Notification: A standard push notification is sent to users who are signed into the Nobi Mobile App and have enabled notifications. The notification briefly describes the event so they can open the app and check the details. When this option is selected, the monitoring event will also show on the dashboard and be logged in the report. 
    
    When the notification is pressed, and pulled down, more information regarding the monitoring event will be displayed:
    
  • Pop-up with sound in app: A full-screen visual and audible alert with details of the event pops up on the mobile device for those users signed into the the Nobi Mobile App. This makes sure the event is noticed immediately. If a user has already accepted an ongoing escalation and is assisting, they will not receive this full-screen alert. (The option is currently only available on Android mobile devices.) When this option is selected, the monitoring event will also show on the dashboard and be logged in the report. 
    

Regardless of the chosen action, or if no action is selected, the event monitoring data will always accumulate in the Overview of Monitoring Events. 

You can also have an overview of a resident's configured monitoring events via the Resident Insights. 

Detailed Steps

Monitoring events can be configured on the site / community, department, or resident level. Configurations defined on the site / community level apply to all residents, whereas those defined on the department level only apply for the residents in that department. Monitoring events defined on a resident level only apply to that specific resident.

Setting up a monitoring event follows the same steps, no matter which level you choose. 

1. Go to Community in the left menu
   
2. Go to the Monitoring configurations tab.
   
3. Click on +Add.
   
4. A wizard will launch to guide you through four steps:
   1. Select your trigger - which event should be monitored? Click Next.
      
   2. Select the day(s) and time range when Nobi will monitor this event. Click Next.
      
   3. Choose a threshold - How long does the trigger need to be true to execute the action(s) and click Next.
      
   4. Choose the action Nobi should take - If no option is selected, events will still be added to the monitoring overview. When notifications or a pop-up alert is selected, the monitoring events will also show on the dashboard.
      
5. When you’re done, click on save.
   
6. You have now configured a monitoring event. The monitoring event will appear under the Monitoring configurations tab. 
   

You have now set a monitoring event. 

Still need help? Contact Nobi Support.