Discover the different options of Nobi’s voice and how to activate it.
2 min task
What
You can toggle the voice function of the light on or off during escalations or for morning greetings, based on resident preferences. When activated, Nobi can ask residents if they've fallen and offer reassurance. If the resident answers “no," an escalation won’t be triggered and the unit will be snoozed for 10 minutes. If deactivated, the light will still support two-way communication during escalations, provided the volume is above zero. Note that disabling the voice function will also turn off the greeting function.
Please note: only managers can adjust these sound settings.
Why
Activating the fall confirmation enhances comfort by providing verbal reassurance to residents, making them feel attended to and secure. Even if help has not arrived yet, the resident knows that help is on the way. Choosing to deactivate the voice can be beneficial for residents with cognitive impairments who may find a talking light disturbing, ensuring the environment remains as comfortable as possible for all.
What Nobi will say
Below you see what Nobi will say when the voice is activated. Note that Nobi will only say it is calling a person when you’ve configured phone numbers in the escalation procedure.
| Type of escalation | Confirmation | If answer is not clearly “no” | Reassurance (phone number in escalation procedure) |
| Fall | [Name Resident], did you fall? (waits a few seconds for an answer) | We’re calling for help, one moment. | Please stand-by, we’re calling [Name of person with phone number] |
| Call button / pull cord / Wearable call button version 1 | You’ve requested assistance. We’re calling for help, one moment. | N/A | Please stand-by, we’re calling [Name of person with phone number] |
Activating Nobi's voice
If you've chosen to enable Nobi's voice feature, let's go ahead and activate it. The voice feature is found under the ‘housing unit settings’ of a resident.
You can also have an overview of your residents' sound settings via the Resident Insights.
Detailed steps
- From the Dashboard, click Residents in the left menu.
- Select the resident for whom you want to activate the Nobi voice and click edit.
- Go to the Housing unit tab.
- Choose the voice setting you want under sound.
- When you’re done, click save.
- A green banner will confirm the selection.
You have now configured sound settings.
Learn more about more about when and why Nobi speaks here.
Still have questions? Contact Nobi Support.