Types of Integrations

In this article, you will discover the three types of integrations Nobi supports. Learn what each type does and why each one serves a different purpose.

What

An integration is a connection between Nobi and another system. This connection allows information to be shared automatically between Nobi and the other system. This means users do not always need to enter or update the same information in two places. 

An integration can help keep resident, department, housing unit, or room information aligned between Nobi and an external care system. It can also send escalation information from Nobi to another system, such as a nurse call system. 

Why

Care teams often use different systems to manage resident information, site / community information, escalations, and daily workflows. Integrations help Nobi work together with those systems.

Each type of integration supports a different need.

Master data integrations help keep resident and site / community information the same across systems. This means teams do not need to update the same information in multiple places, and Nobi can work with the correct structure of the site / community.

Nurse call system integrations help care teams keep using their existing escalation workflow. When Nobi detects an escalation, Nobi sends it to the integrated nurse call system. That system then notifies care staff through the communication channels they already use.

OAuth applications let approved third parties connect their software to Nobi in a controlled way. This makes it possible to exchange selected Nobi data or actions through the cloud, without giving the third party full access to the Nobi platform.

Types of integrations

Nobi supports three types of integrations:

• Master data integrations
  A master data integration synchronizes data such as residents, departments, rooms, housing units, and escalation history. It keeps data aligned between the Nobi database and an external database.

  Currently supported Master data integrations include:

  • Caresolutions
  • Nourish
  • Point Click Care (PCC)
     

• Nurse call system integrations
  A nurse call system integration sends escalations to a nurse call system installed locally in a care facility. Communication runs on the local network, directly from the Nobi lights to the nurse call system server. The nurse call system then informs care staff through the usual channels, such as DECT handsets or smartphones.

  Currently supported nurse call system integration options:

  • Vendor-specific integration:
    • Aperi
    • Ascom
    • Essec
    • Octapi
    • 25-8
    • Smart Liberty
  • Nobi generic integrations:
    • Nobi EI API
    • Televic
  • Integration through wireless switching modules:
    • Nobi Relay 
       

• OAuth applications
  An OAuth application lets an approved third party connect its software to Nobi through the Nobi API V1. This can be done in the third party’s own system or in the customer’s system. 

  Communication runs through the cloud. Authentication uses OAuth, which means the third party only gets controlled access to the Nobi data and actions that are allowed for that application. It does not give the third party full access to the Nobi platform.

  For OAuth applications, define the scopes the third party needs. Available scopes include department, escalation event, housing unit, occupancy, resident, room, speech, and webhooks.

For more information on how to add an integration, click here.

Still have questions? Contact Nobi Support.