In this article, you will learn what Wearable Calls are, how they work with Nobi, and how they let residents request help even outside their housing unit.
2 min read
What
A Wearable Call is a Resident Call triggered by a wearable call button linked directly to the resident.
The resident can wear this device at all times. It can be placed in a pendant or wristband holder, which simply houses the Wearable Call button. When they press the it, a call is sent through the nearest Nobi light within range. This means the resident can request help anywhere in the building where Nobi lights are installed and working, not only in their housing unit. The escalation will then clearly indicate the location of the nearest Nobi light.
Wearable Calls follow the configured escalation procedure. They work best when received through the Nobi Mobile App, where caregivers can see who is responding and maintain a clear overview. Phone escalations are also supported. In that case, the system automatically calls up and down the escalation procedure until someone answers and confirms.
During a Wearable Call, the Nobi light does not allow users to analyze the situation. Communication through the light is also not available. This helps protect resident privacy.
Learn about the Wearable Call Button Version 1, which is paired at the housing unit level, here.
Why
Residents are not always in their room when they need help. They may be walking in the hallway, sitting in a common area, or visiting another housing unit. Wearable Calls extend the residents' ability to request assistance from care staff outside of their housing unit.
Since the wearable call connects to the nearest Nobi light, caregivers can quickly identify where the resident is and respond without delay.
This gives residents independence and reassurance, wherever they are within range of a Nobi light.
A typical shift with Wearable Calls
In the morning, a resident leaves their housing unit and walks to the common lounge.
While there, they begin to feel unwell. The resident presses their wearable call button.
The escalation is sent through the nearest Nobi light. An escalation is sent, clearly indicating the location. Caregivers receive the alert in the Nobi Mobile App and see who is responding.
Later that day, another resident presses their wearable button while walking down the hallway. Again, the nearest Nobi light relays the call. The system escalates. The team responds.
No searching or confusion about location.
The resident can ask for help with the press of a button, no matter where they are.
For more information about how to pair the Nobi wearable call button, read our guide article here.