There are a few reasons why the residents’ names may not appear on the dashboard.
Privacy mode may be activated, which hides residents’ names and pictures on the dashboard.
Priority View may be activated, which only shows fallen residents in need of assistance, technical alerts, or monitoring events.
Out of Bed view is active, which only displays which residents currently out of their beds.
It is also possible that a resident may not be assigned to a housing unit.
Learn more about dashboard views here.
Still have questions? Contact Nobi Support.