How to Create Users Without a Professional Email (IP Filtering) – Nobi

Find out how to set up a new user without a professional email using IP filtering in the Nobi application and learn about the steps a new user must follow to log in for the first time.

3 min task

What

To access the Nobi application, each person must be registered as an individual user. A user without a professional email can sign in using a username and a temporary password when IP filtering is enabled.

When creating a user, you assign:

A role (manager, user, or technician)
Access to sites / communities or departments

The role determines what the person can see and do and what information they can access. You can learn more about users in the Nobi application here.

This login method is suitable for users who do not have a professional email address and who log in within the organization’s secured network.

If a role is assigned on a higher level, such as at the account level or site / community, it automatically applies to the lower levels like the departments within. You can always adjust this manually if needed.

Why

Each person needs their own Nobi user profile for privacy reasons. Do not use shared accounts.

By assigning the correct role and limiting access to specific sites / communities or departments, you protect resident data. Users only see what is relevant to their responsibilities.

IP filtering adds an extra layer of security by restricting access to specific network locations. This helps prevent unauthorized access and reduces the risk of misuse.

Adding a user

Please note that this action can only be completed on the Nobi web application via the User management page. Access to this page is restricted to managers only.

IP filtering

In order for this method of enrollment to be enabled, IP filtering must be turned on by Nobi Support. Turning on IP filtering will ensure that only when you are logged on to your organization’s WIFI will you be able to log in and access the Nobi platform. Enabling this option will present you with a Temporary Password field on the Add New User screen, which was previously unavailable.

IP filtering is important when allowing new users to create usernames and passwords because it helps protect against automated attacks, such as bots creating fake accounts. By allowing access only from specific IP addresses, it adds an extra layer of security, limits suspicious activity, and reduces the risk of system abuse.

Learn more about IP filtering here.

Detailed steps

From the Dashboard, click on the cog in the top right corner to navigate to the organization menu. You will land on the user management tab.
Click on + Add to add a new user.
Fill in the first name and last name of the user. Select a Access to Nobi? YES, and Has work email? NO.
You will then be given the option for how to create the user. For this method, select Generate temporary password. Then, give the user a username. This username will be used to log into the application. You will also need to give the user a temporary password. You can either create this password yourself, or generate one. Then, choose the user's language. Optionally, add a phone number, and you can also optionally set an image. When all the required fields are entered, click next.
Now you can assign the role(s) you want to give this user using the drop down menu. You can add multiple roles to multiple sites / communities, clusters, departments, or the account.
When you're finish press Done.
You will then have the optional step of assigning that user a Badge. If you would like to assign the user a badge, click Assign.
Next, enter the MAC address of the Badge. It can be found on the backside of the Badge.
When you're finished, click Save.
The new user will now have a Badge assignment. However, the user will not be able to use the badge until they complete the user creation process below.
To activate the account, go to the sign in page at nobi.cloud and select your region.
Sign in using the username given, and the password received in the SMS. Then click Sign in.
The new user should now fill in the password they want to use to log in and confirm it below, pressing Set password.
After setting a new password, the user will be prompted to read the EULA - TERMS OF USE.
Once the Terms & Conditions have been read, the user can accept them by pressing I agree.
The new user is now created and signed in. They will now see the Desktop of the site / community they were created in.