In this article you will discover how the Nobi Badge works, why they matter, and how they can help improve care planning, teamwork, and daily operations. You’ll also find links to guides that help you get started.
What
A Badge connects a caregiver to a specific Nobi light. This means that their presence and support are recognized in the system. Each time they enter a room, the Badge automatically links their presence to the light, allowing Nobi to record when care was provided, for how long, and in response to which escalations.
The Badge also allows for quick and easy singing in to the Nobi Mobile App, without the need for additional two-factor authentication.
Assistance calls let caregivers request extra help by simply pressing a button on their Badge. Whether during a fall, while supporting a resident, or for non-resident-related tasks, Nobi sends a location-based call to nearby available staff—quietly, instantly, and without disrupting care.
Whether it's assisting after a fall or simply checking in on a resident, these moments are now visible to provide context, improve teamwork, and inform future care decisions.
Why
When a caregiver is assigned a Badge, each visit to a resident becomes clear. You can see how long support was provided, how many escalations were completed, and where care was delivered. This clarity helps recognize individual efforts, highlight workload patterns, and improve how shifts are planned. Teams gain insight into care distribution without relying on manual reporting.
The same Badge also supports real-time coordination. Because Badges always connect to the nearest Nobi light and caregivers use them to sign in, Nobi knows who triggered an assistance call and who is already responding. This ensures alerts are sent only to the right team members who are available—resulting in better care, smoother collaboration, and more balanced responsibilities.
A typical shift using Badge and the mobile app
For a member of care staff, a day with Badge and the Nobi mobile app feels just like any other—but smarter in the background.
They start their shift by picking up their Badge, and using it to sign into the Nobi Mobile App with just a touch. It automatically connects them to the lights in their area, ready to register their support wherever they go.
Throughout the day, as care is delivered, the Badge quietly records each visit. No extra steps. No extra pressure. Just better visibility, less admin, and more time for what matters most: care.
Want to learn how to assign one using the web application? Read the step-by-step guide here.
Learn how to assign one using the Nobi Mobile app instead? Read the step-by-step guide here.
Found a Badge, but don't know who it's assigned to? Learn how to identify an unknown Badge here.
Interesting in enabling the feature but have more questions? Don't hesitate to contact Nobi Support.