As you might have noticed, Nobi has released some new features since 13th of March, below the rundown of all the features.

5 min read

What

Starting from dd/mm/yyyy, we have introduced common areas as a new housing unit type. These units are designed for monitoring a single resident (not large spaces), and there is no need to link a resident to this type of housing unit.
We have also made it easier to add and modify user roles, allowing you to assign them to accounts, clusters, sites, or even specific departments as needed.
One of these user roles is the newly added technical role, designed specifically to grant maintenance access only to the features they need within the app.
Finally, you can now easily configure dashboard sounds—one for escalations and one for monitoring events—to enhance alerts alongside visual indicators.

Why

Following our UI improvements from 24/09/2024 we are focused on improving the user experience therefore moving certain settings to more logical locations in the app. There was also a need for common areas and sounds for the dashboard. We listened to you and have therefore rolled out these features.

 

Features

Common Areas

Common Areas are designed for housing units that are not linked to a specific resident. The purpose of these units is to enable smart features in shared spaces without requiring a direct resident association.

It’s important to note that large shared spaces, such as dining areas with multiple people, are not (yet) within the scope. Common Areas are intended to monitor one person at a time, making a shared bathroom a great example of a suitable use case.
Since no resident is linked to this unit, the most restrictive privacy settings will automatically apply. This includes no live view and no images shown in case of an escalation. 

Click here for more information on the different types of Housing Units.

 

User Management (assign users to accounts, sites, or departments)

The new release also includes an updated user management allowing you to easily create users and assign them to clusters, accounts, sites, and now also departments. The new user management is found by clicking the cog next to your profile. This will show the list of users. The role organisation tab will then allow you to choose the access levels for each user. The structure menu allows for a quick view of the structure of the whole organisation.

Click here to consult how to set users and choose their access level.

 

Sounds on Dashboard

Until now, the desktop dashboard only provided visual indicators for open monitoring events or escalations. Now, you can also enable sounds on the desktop dashboard, allowing sounds to play for escalations and active monitoring events. However, we have now introduced the option to choose from three different sounds for both escalations and monitoring events. In addition to the visual indication on the dashboard, an accompanying sound can now be enabled. You can activate this feature directly on the dashboard.

Go to Sound on the dashboard to find more information about this.

 

Technical user Role

Maintenance staff only need access to specific technical features, without seeing resident information or dashboard data.

The Technical Role is designed specifically for maintenance staff, giving them access only to technical alerts, departments, and housing units, ensuring they can install, replace, or reset lights without seeing resident data or other sensitive information.

Find out more information about all user roles.

As you might have noticed, Nobi has released some new features since dd/mm/jjjj, below the rundown of all the features.

4 min read

What

Starting from 24/09/2024, we've enhanced the dashboard to offer even greater clarity and insights. The new dashboard introduces two additional views.  In addation to the Out of bed view we now also have a  Private Mode, and Priority View. We've also added support for Jack and Jill housing units, enabling Nobi to serve two residents in separate rooms connected to a shared bathroom. Additionally, you'll notice updates to the user interface, with improvements to the top bar, the side menu, and the login screen for a more streamlined experience.

Why

All features in this release note are created to enhance the user friendliness of Nobi and provide crucial insights right from the dashboard.

 

Features

 

New dashboard

The updated dashboard can now display more residents on a single page, providing larger care homes with a clearer overview. As we know you sometimes only need to focus on residents who require immediate attention.  That's why we have simplified the navigation between the different resident views: 

• The Out of Bed view, which shows all residents currently out of bed.
• The Priority View to see only residents with an open escalation, monitoring event, or technical alert. 
• Private Mode, where resident names are hidden—perfect for displaying the Nobi dashboard in common areas.
  
  

Dashboard (New)

 

Jack & Jill Housing unit

We’ve introduced a new housing unit type: Jack and Jill. This setup is designed for two residents who have their own bedrooms but share one or more common rooms, most often a shared bathroom. Nobi now supports setting up Nobi(ta) devices in both private and shared rooms within a Jack and Jill housing unit. If you have these types of housing units, be sure to check out the Jack and Jill section for all the details.

 

Jack and Jill housing unit

 

New user interface

We have also released a new user interface aiming for more simplicity and clarity. You might have noticed already that the side menu and the top bar have a different look. Everything is still in the same place though. The login page has gotten a new look as well, to match the new user interface.

 

We would like to inform you, about a significant incident that occurred last night. Due to a server outage, the EU Nobi cloud and app were not reachable. The incident exclusively affected EU Nobi cloud services, while other regions remained fully operational. As of 6:30 AM UTC, all servers are back online and fully operational.

 

Impact

• During the server outage, escalations were not reported to care staff via email or phone calls.
• Were unaffected: sites with an on-premise call system (Televic, Essec, Aperi, etc.).

Cause

A nightly maintenance job created an excessive number of connections to our database server, causing it to reach 400% of its normal capacity and resulting in an outage. This sudden increase in database connections is highly unusual and should not occur under normal circumstances. We are currently investigating the root cause to prevent this from happening again.

 

Future Preventative Measures

• In addition to our internal incident monitoring system, we will implement an external monitoring service to immediately flag any (potential) outages.
• We will deploy multiple database servers to balance the load and prevent single points of failure.

 

We apologize for any inconvenience this incident may have caused and appreciate your understanding and cooperation as we work to prevent future occurrences.

 

If you have any questions or require further details, please do not hesitate to contact our service desk.

We've enhanced the user experience for adding peripherals to your Nobi lamps and housing units. This update refines the setup process, allowing you to first select the function of a peripheral—such as controlling lights or snoozing alarms—before pairing, streamlining the integration and ensuring a more intuitive setup.

In the coming weeks, we'll be releasing our new wireless, battery-free Nobi buttons. This update will allow you to seamlessly integrate these innovative peripherals.

This update is now live! For a detailed guide on how to add peripherals with the new system, please read the full article here

 

The updates elevate our user-friendliness to a higher level for you!

It includes:

New features

Multi-person units
Now, you can set up fall detection features in rooms with multiple residents.

For more information, click on Type of housing units

 

In-app messaging
Receive notifications within the application, keeping end-users informed about technical updates, tips & tricks, and interesting research results.

For more information, click on In app communication

 

 

Application updates

Silent escalation
An entirely silent process for detecting falls and notifying caregivers to prevent confusion for seniors with cognitive impairments.

For more information, click on Silent escalation

 

Smart monitoring
The ability to deactivate all smart features of the lamp when requested by the resident or their families.

For more information, click on Smart monitoring

 

Wizard for new residents

An updated way for adding a new resident to the application, ensuring no settings linked to the lamp are overlooked.

For more information, click on Wizard "a new resident"