In this article you will understand how to use the dashboard in the Nobi web application. The dashboard helps you get a clear, real-time overview of residents and alerts, so you can respond quickly when needed.
5 min task
What
The dashboard shows you everything happening in your care home in real time. You can see all residents, active alerts, and what is happening in both private rooms and shared spaces.
From the dashboard, you can quickly see who is out of bed, where help is needed, and if there are any technical problems that might affect care.
From this one screen, you can respond quickly using the Priority view, open details for any resident, or manage requests through the section for personal and communal calls.
Why
The dashboard helps you to provide timely and focused care. It shows you exactly where your attention is needed—whether that’s a fall, a resident call or if there are active monitoring events. You won’t miss escalations or assistance requests.
With color-coded resident cards, icons, and quick access to details, you can make confident decisions and deliver support without delay.
Dashboard overall
Switch views when needed
Use the buttons to enable or disable the following dashboard views:
Out of Bed view: Only view residents who are currently out of bed. This button is reflected as a bed with a strip across it.
Private mode: Hide resident names and profile pictures (this view can be used with other views). This button is reflected as a hat.
Sound notifications
Tap the speaker icon in the top right corner to turn dashboard sound alerts on or off. Learn more about Sound on the Dashboard here.
Use the Priority view
Priority view can be enabled and disabled by clicking the icon with the exclamation mark in the top right corner.
When Priority view is enabled It shows the following:
-
Urgent: Open escalations, (falls, resident calls, or assistance calls.)
When active, escalations will appear in Urgent, including:
Falls
Resident calls
Assistance calls from staff badges
Technical issue: any active technical issues with Nobi or connected peripherals. These will appears as a white resident card with a red outline. Clicking on the resident card with the issue will provide more information about the issue, including start time, duration, and suggested fixes. More information on all ongoing and resolved technical issues can be found in the Technical issues overview in the left menu.
Attention: Active monitoring events. Click on the active monitoring event to see more information about the event, including start time and duration.
View resident-specific information
-
Tap a resident card to open their personal view
Check if live view is enabled.
Click their name to visit their Resident insights page.
View the latest sleep data, or the resident's parameters from any connected peripherals
Choose your department
Use the dropdown in the top left corner to select the department you want to see.
Whether or not in priority view, the filter allows you to see only departments selected.
Housing Unit Overview
When priority view is disabled, each housing unit is shown as a card.
Single, multi-person, and Jack and Jill units display the residents in those housing units.
-
Common rooms are not shown by default.
If there is a fall or call in a common area, it will appear automatically in either the Personal and communal calls section or the Housing unit overview.
-
If fall detection is snoozed, the snooze may be shown here on the resident card. The following snoozes will appear on the resident card:
The snooze time remaining following an escalation, if snoozed via the Nobi Mobile App or web application
Auto-snooze, if more than one person is detected in a single-person housing unit
Snoozed (button), is the presence button has been pushed
When there is a fall, the housing unit will turn red and a fall icon will be visible.
Using the Escalations via Nobi Mobile App feature
If the Escalations via Nobi Mobile App feature is enabled, you will be able to see the number of available caregivers currently singed in via the icon.
Clicking the icon will give you more details about who is signed in, which working area(s) they're assigned to, the device(s) they're signed in on, what time they signed in, and the duration of their current sign in period. You can also sign out users by clicking the Sign out
Personal and communal calls section
When Priority view is turned off, this section appears at the top of the dashboard when there are active calls or assistance calls. This section disappears when no calls are active
-
When there's a call, it displays active calls not tied to resident cards:
Resident calls in a common area
Wearable call requests
Calls or assistance calls from shared areas (only when active)
Understand assistance call behavior
White: Assistance was requested without an active escalation
Red: Assistance was requested during an active fall or call, after the escalation was claimed in the Nobi Mobile App
Using the dashboard on the desktop helps you quickly understand what is happening across your care home and act on it immediately. The dashboard helps you focus on priorities and respond with confidence.
Still have questions? Contact Nobi Support.