This article explains how to log in to the Nobi Mobile App using a personal NFC badge. There is no password or username needed, just your badge.
1 minute task
What
The badge lets users sign in to the mobile app using NFC (near-field communication). This process is fast and secure, available on both Android and iOS devices.
Why
Badge login saves time and removes the need to remember passwords. It helps caregivers focus on care instead of signing in each day with a username and password. It's especially useful during shift changes or when quick access is essential.
Managers must first assign a badge to a user. If this hasn’t been done yet, ask your manager to do so.
Please note: Every device must be a trusted device before someone can sign in with a badge. On each device, a manager must first sign in using email and password before a user can sign in using only a badge.
Learn how to assign a badge to a user using the web application here, and via the mobile device here.
Also, check that NFC permissions are enabled on the device. If not, the badge won’t work.
Detailed steps
Follow the steps below to sign in with a badge.
On Android devices
- Open the Nobi Mobile App.
- When you reach the sign-in screen, hold your badge against the back of the device.
- The badge will automatically log that user into the Nobi Mobile App. If the Escalations via Nobi Mobile App feature is enabled, that user will be prompted to select a working area.
On iOS devices
- Open the Nobi Mobile App.
- Tap Sign in with badge.
- A screen saying Ready to Scan will appear. Hold your badge against the back of the iPhone.
- The badge will automatically log that user into the Nobi Mobile App. If the Escalations via Nobi Mobile App feature is enabled, that user will be prompted to select a working area.
Have further questions, or still can't log in? Contact Nobi Support.