How to Create a Badge-Only User with Access to Nobi – Nobi

Find out how to set up a Badge-only user with access to Nobi and learn how they sign in using their Nobi Badge.

3 min task

What

To access the Nobi application, each person must be registered as an individual user. A Badge-only user with access to Nobi can sign in using their assigned Nobi Badge instead of an email address or password.

When creating a Badge-only user, assign:

A role (manager, user, or technician)
Access to specific parts of the organisation

The role determines what the person can see and do and what information they can access. You can learn more about users in the Nobi application here.

By selecting Badge-only login, the user does not receive a username or password. They authenticate using their Badge via the Nobi mobile app.

For Badge coverage, the role will apply to all departments within a site / community.

Why

Each person needs their own Nobi user profile for privacy reasons. Do not use shared accounts.

By assigning the correct role and limiting access to specific sites / communities, departments, or housing units, you protect resident data. Users only see what is relevant to their responsibilities.

Using Badge-only access simplifies login for staff who do not use email or personal phones, while still ensuring secure and traceable access to falls, calls, and the Nobi mobile application.

Adding a user

Adding a user to Nobi is simple. You can easily add them and see a list of all users under User Management. Note: you can only add a user and give them access to different parts of the organisation if you are a user with the manager role on the site / community level.

Detailed steps

From the Dashboard, click on the cog in the top right corner to navigate to the organisation menu. You will land on the user management tab.
Click on + Add to add a new user.
Fill in the first name and last name of the user. Select a Access to Nobi? YES, and Has work email? NO.
You will then be given the option for how to create the user. For this method, select No username or password, sign in via Nobi Badge (mobile only). Then, give the user a username. This username will be used to log into the application. Choose the user's language. Optionally, add a phone number. Lastly, you can also optionally set an image. When all the required fields are entered, click next.
Now you can assign the role(s) you want to give this user using the drop down menu. You can add multiple roles to multiple sites / communities, clusters, departments, or the account.
When you're finish press Done.
You will then have the optional step of assigning that user a Badge. If you would like to assign the user a Badge, click Assign.
Next, enter the MAC address of the Badge. It can be found on the backside of the Badge.
When you're finished, click Save.
The new user will need to sign into the Nobi Mobile App using the Badge before they have access to the Nobi application. Upon first sign in, the user will be prompted to read the EULA - TERMS OF USE. Once the Terms & Conditions have been read, the user can accept them by pressing I agree.
The new user is now created and signed in. They will now see the Home screen of the site / community they were created in.