Stay informed with sound alerts on the Nobi desktop dashboard, ensuring you never miss an important escalation or monitoring event.
3 min task
What
The Nobi desktop dashboard plays sound alerts for escalations, monitoring events, and calls. You can choose from three different sounds to suit your environment. These can be configured at the Site / Community level. This feature is available only on the desktop dashboard, not in the mobile app.
Important: The dashboard must be open and visible on your screen. No sound will play if it’s closed or minimized. The page must also be active, as audio can be blocked by your browser. The make the page active, click anywhere.
Why
Sound alerts provide an immediate signal when attention is needed. Caregivers hear a notification as soon as an escalation, monitoring event, or call is triggered. This reduces the risk of missing important updates and supports faster, more responsive care.
Activating sound on the desktop dashboard
- From the dashboard, click the speaker icon in the top right corner to enable sound.
- In case of an escalation or call, there will now be a sound.
Choosing between different sounds
- Go to Site / Community in the left menu.
- Scroll down to sound. Choose your desired sounds for both new escalations and new monitoring events using the dropdown menu. A preview of the sound will play when selected.
- When you're finished, click Save.
- A green banner will confirm the selection.
You have now changed the sound for new escalations, monitoring events, and calls.
Still have questions? Contact Nobi Support.