In this article you will discover how we can unarchive and reactivate users Nobi application.
3 minute task
What
In the Nobi application, certain items—such as users—can be archived and later reactivated. Once reactivated, they become active again in the system.
Why
To ensure important data remains accessible and the system stays reliable, most items in Nobi—such as housing units—can be reactivated after being archived. Reactivation allows you to quickly restore access if, for example, a staff member returns or a housing unit becomes active again. This approach safeguards past data, such as escalations or settings, and ensures nothing valuable is lost. While some items like departments can be deleted when appropriate, archiving and reactivation keep the system stable, legally compliant, and ready for future use.
Click here to read our guide on archiving users.
Detailed steps
Follow the steps below to reactivate users.
Please note that this action can only be completed on the Nobi web application via the User management page. Access to this page is restricted to managers only.
To reactivate a user:
- As a manager, click the cog/gear in the top right corner to access user management.
- The names of users who have been archived will be grayed out and at the bottom of the User Management page. Or, alternatively, use the filters to filter by User status. Navigate to the user you wish to reactivate and press the gray file box with the up arrow, next to the user.
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Confirm that you wish to reactivate the user.
- A green banner will confirm the user's activation.
The user has now been reactivated.
Still have questions? Contact Nobi Support.